We strongly recommend you book your freediving experience wit us in advance.
In order to secure the desired dates and spots on our boat, we’ll need a 50% deposit from you. Please, make sure you understand our cancellation and refund policy (below), before you make your booking.
You can contact us by either e-mail, WhatsApp or Facebook messenger in order to secure your spot on the boat for the desired date. We do our best to respond as soon as possible within our operating hours.
You can make a deposit using various methods of payment – bank transfer, PayPal ( USD, attracts 3% surcharge) and Wise.
While in Nusa Penida you can settle your bill using all of the methods mentioned above, with credit or debit card (non-Indonesian cards attract 3% surcharge) and, of course, cash.
There are several ATMs between two harbours (Toyapakeh and Sampalan), power blackouts are possible though. It would be more comfortable to have some cash on you.
Please note, that we are located on a remote island. Though we do have card facilities, sometimes the connection can be lost for hours on the whole island. Settling in cash can often be the simplest and safest option.
There are money exchange offices on the island, however exchange rates are generally way better in Bali, so it’s wise to change your money while in Bali.
Cancellation and refund policy
Life is usually full of surprises and sometimes they are not exactly what we expect.
We strongly recommend you arrange travel insurance for your holiday, which may help you to smooth out unforeseen problems that might occur during your trip (hopefully not).
If you decide to or have to cancel your booked trip or package last minute - we won't be able to refund.
We will definitely do our best to help our guests out and reschedule the booked trip, though sometimes it's simply not possible.
All Nusa Penida Freediving Courses and Freediving Trips
If you wish to cancel your booking 30 or more days prior to the booked date – we’ll refund the full amount (excluding transfer fees and charges). We will return 50 percent of the paid deposit if the cancellation is made within the period of 30 to 20 days prior to your booking. If you cancel less than 20 days prior to your booking your deposit is non-refundable.
Immediate cancellations “on the spot” due to medical conditions will be handled by the management on an individual case basis.